Politique d’expédition
Shipping Policy – Envy Cosmetics
At Envy Cosmetics, we take pride in processing and shipping your orders quickly and safely. Please review our shipping terms below:
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once shipped, you’ll receive a tracking number via email or SMS.
Shipping Address Accuracy
Customers are fully responsible for entering the correct shipping address at checkout.
• We do not issue refunds or replacements for packages delivered to the address provided, even if incorrect.
- If a package is returned to us due to an invalid address, you may request reshipment by covering the new shipping cost.
Lost or Undeliverable Packages
Once a package is marked “Delivered” by USPS, Envy Cosmetics is no longer responsible for it.
• If your package is missing or was delivered to the wrong location due to an incorrect address, we recommend contacting USPS directly for assistance.
• Packages sent to the Mail Recovery Center due to labeling issues or incorrect addresses are outside of our control.
Need Help?
Please contact us within 24 hours of placing your order if you notice an error in your shipping details. We’re happy to fix it before it’s processed.